Rebel Health Alliance Privacy Policy
Last Modified: July 1, 2023
This Privacy Policy (“Policy”) describes the personal information collected by Rebel Health Alliance (“Rebel Health,” “we,” “us,” or “our”) via Our website made available at https://rebelhealthalliance.io (the "Site"), including any accounts (“Accounts”) and the Member Center portal (“Member Center”) available through our Site. Collectively, the Site, Member Center, and Account are referred to as the “Platform”. This Policy also describes how we use, disclose and protect such personal information. This Policy only applies to the Rebel Health Platform, and no other affiliate or third-party website. If you have questions or concerns about this Policy, please contact us as set forth below.
We may modify this Policy at any time. All changes will be effective immediately upon posting to the Site. Material changes will be conspicuously posted on the Site or otherwise communicated to you.
If you use the Platform, you must comply with our Term of Use ("Terms").
We may collect information that can be used, alone or in combination with other information, to identify you (“Personal Information”) when you use our Platform. The information we collect falls into four categories: (a) information you provide to us; (b) information we collect through automated methods when you use our Platform; (c) information we collect from other sources (as further detailed below); and (d) new Personal Information learned or created when we analyze your Personal Information (e.g., potential food intolerances learned from a blood draw).
You can visit the Platform without submitting Personal Information. However, Personal Information is required to use certain services, such as the health and wellness services that we provide on a subscription basis (“Services”). We are unable to provide you with Services unless you provide certain Personal Information related to such Services. The Services are governed by the Subscription Services Agreement.
Information You Provide to Us
We collect Personal Information that you provide directly to us, including in the following ways:
Online Accounts. To create an online Account, you must submit your name, email address, state of residence and any other information requested from you at such time, as well as create a password. This data is used to populate a profile within your Account.
Information Related to the Services. We will collect Personal Information that you provide to us via your Account or otherwise in the Member Center. Depending upon the Services purchased, we collect different types of Personal Information from you, including information that you may feel is sensitive information. This type of information includes, without limitation, information relating to your health and wellness such as physical or mental conditions, diagnoses, height, weight, dietary restrictions, allergies or preferences, genetic information, information learned from blood tests such as blood type, information about epigenetics, diet plans, gender, sex and other similar information. We use this information to provide the Services to you and give you information about other services you may be interested in, including services provided by affiliates and third parties, in addition to other uses described throughout this Policy.
Order & Payment Data. Online purchases of products or services made on the Platform must be made by credit or debit card. All credit and debit card information is provided directly to our PCI-compliant third-party payment processor. To complete a transaction through the Platform, you will need to submit your name and your credit or debit card type, number, expiration date, security code, and billing address. Your payment information may be stored by our payment processor(s) as permitted by PCI-DSS and used for recurring billing. We do not directly access, handle, or store your credit or debit card information, however, we may maintain a record of your purchases that you make using our Platform. Please see your Subscription Services Agreement for more information about billing and payment.
Applying to Work with Rebel Health*.* If you inquire about working with Rebel Health or apply for open positions with us online, we will use and share the information you submit to evaluate your qualifications to work with Rebel Health and its affiliates.
Marketing Communications; Email Opt-Out. If we have your email address, we may send you promotional and other electronic communications. We may use third-parties or service providers to deliver such communications to you. You may opt-out of such marketing emails by using the unsubscribe link in the email or by emailing [email protected] Opting out of marketing communications does not opt you out of non-marketing communications, such as emails about your Account or transactions.
Live Chat / Video / Audio. If you use the Platform’s chat feature, or any video or audio features provided, we will collect all text, video, audio and other data that you submit via that chat feature. We may record text, video and audio for quality control and improvement purposes. If you use any of these features while signed into your Account, we may link that information to your Account.
Feedback*.* When you provide comments or feedback about our Platform, the content on the Platform, or our Services ("Feedback"), we will not treat that Feedback as confidential, and we may use that Feedback for any purpose in our sole discretion so long as it does not personally identify you. Feedback will be used without attribution or compensation to you.
Your Posts. Any information, documents, videos, photos, comments or other materials that you upload or post to the Platform (“Your Posts”) will be collected by us and may be linked to your Account. We may use and disclose Your Posts to provide you the Services, improve our products and Services, and as otherwise described in this Policy. We have no obligation to review Your Posts, and we may delete Your Posts in our sole discretion. We make no commitments that Your Posts will be stored or maintained for any certain period of time.
New Information Created via Reports / Analyses.
In addition to the information you provide directly to us, we may collect and/or develop additional Personal Information about you when analyzing the Personal Information you provide (e.g., potential food intolerances, health risk factors, etc.). Please keep in mind that you may learn new information about yourself and your health, and if you are not prepared to do so, please limit the Personal Information that you provide to us.